FREQUENTLY ASKED QUESTIONS (FAQ)

Q. Is the chemical in the RPCM® Cooling Vest toxic?

A. No. The phase change material in the RPCM® Cool Pack is unique among phase change materials used for cooling. It contains no hazardous ingredients or materials. It is also non-toxic, safe, and environmentally friendly.  Should the RPCM™ Cool Pack become punctured and leak onto your skin, it may be washed off with soap and water and will cause no irritation.

Q. How many times can the RPCM® Cooling Vest be used?

A. If the RPCM® Cool Packs are not punctured or torn, they can be used indefinitely. Our RPCM Cooling Vest has no shelf life. Some of our cooling packs have been recharged 10,000 times with no measurable change in performance.

Q. How long do RPCM® Cooling Vests take to recharge?

A. Typically 20 minutes in ice water will fully recharge a set of cooling packs, longer in a freezer or refrigerator. They recharge more quickly in ice water because of the conductive method of heat transfer. In a freezer, they chill convectively, which takes longer. They can be stored in a refrigerator
or freezer indefinitely without damage or loss of functionality.

Q. What are the benefits of RPCM® Cool Packs over ice or frozen gel packs?

A. There are three key benefits:

1. RPCM® Cool Packs operate at a much more comfortable 59° F (15°C) temperature. That means they won't cause skin or tissue damage, or cause extreme discomfort.
2. RPCM® Cool Packs will be effective for a longer period of time between charges. The reason? The difference in temperature between ambient (surrounding) air and the phase change product is much less than the difference in temperature between ambient air and ice. That means more cooling is absorbed by the body and less is lost to the air.
3. RPCM® Cool Packs are cooled to a temperature that is usually above the dew point. That means they normally won't condense or sweat against your body or clothing. Ice and frozen gel packs are below the dew point, so they sweat, making them uncomfortable to wear and adding to the weight of the vest or jacket. Condensation also robs the ice pack of efficiency because condensation creates heat, which is absorbed by the pack, further reducing its efficiency.

Q. How do RPCM® Cooling Vests compare with evaporative-type products?

A. RPCM® Cooling Vests provide much greater efficiency and better performance. Evaporative-type products, by their nature retain water, so are always wet and can grow bacteria. This makes them uncomfortable against your skin. And it means they'll mildew quickly over time, as they rarely dry out. Further, evaporative-type products can't operate in high humidity environments (or under protective clothing,) because the atmosphere is already saturated with water, so there is no place for the evaporation to go. RPCM® Cooling Vests, on the other hand, are unaffected by humidity.

Q. Will RPCM® Cooling Vests reduce body core temperature?

A. Our products are worn to help maintain a normal body core temperature. The purpose of phase change cooling technology is to help maintain a comfortable core temperature and prevent that temperature from increasing above normal. It's our goal to help you avoid heat stress in the first place.

Q. Isn't water a phase change material?

A. Yes. A phase change occurs whenever matter changes from one form into another. Water can change from a solid (ice) to a liquid, as well as to a vapor. Water changes into a solid at a specific temperature: 32ºF (0°C). But RPCM® Cooling Vest packs change into their solid form at 59º F (15°C). Since water changes into its solid form at a much lower temperature, it loses more of its cooling ability to ambient (surrounding) temperature. It's also below the dew point, so it causes condensation as it melts. Further, it's uncomfortable and requires an overnight stay in the freezer to refreeze.

Q. Will RPCM® Cooling Vests cause vasoconstriction?

A. That's one of the advantages of RPCM® Cooling Vests: They function within a comfortable temperature range that unlikely to promote vasoconstriction of blood vessels, unlike ice or frozen gel which promotes rapid vasoconstriction. This is an important benefit, as non-constricted blood vessels allow your circulatory system to freely move blood throughout your body, then release heat at the skin surface. With ice, the body is fooled into defending itself agains the intense cold. It reacts by constricting the blood vessels near the skin, limiting the body's natural cooling system. The heart and lungs then have to work harder, expending extra energy in the chest cavity and creating yet more body heat and other risks.

Q. Do RPCM® Cooling Vests come in sizes?

A. No.  The RPCM® Cooling Vest is adjustable across a wide range of sizes to enable it to fit many people.  Inventories of various sizes are reduced and one vest may be adjusted to fit several people, enabling sharing of the product from person to person.

Q. Where can I purchase Glacier Tek Products?

A. Glacier Tek, Inc. wishes to offer you the most expedient service possible, and allows you to choose from several ordering options: Order On-Line, Fill out an Information Sheet, or call us at 1-800-482-0533 for more information or to locate a distributor near you.  Thank you for your interest in Glacier Tek, Inc. and our cooling technology products.